07-30-2018 04:02 AM
Hello there my name is Linh, and i purchased an MacBook Pro 13 in 4 years ago on Black Friday of 2014, Nov. 28th. Currently i’m locked out of my computer for forgetting the firmware password. Enable to fix this problem I need to have a proof of purchase to show that i’m The owner, so is there anyway for me to get a copy of my receipt?
07-30-2018 07:26 AM
mostly the only way to get it is if you used a Best Buy account at the time of purchase.
07-30-2018 08:04 AM
By account I was referring to a My Best Buy account. If you have that number and bring it into the store a customer associate may be able to pull it up for you.
You may also need your drivers license and the credit card used at the time of purchase.