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Registered: ‎04-01-2020

Copy of Store Receipt via CC-Mod Assistance Requested

Good afternoon! My wife recently purchased us a Klipsch sound bar from our local Best Buy. Unfortunately, the device is no longer operating correctly and we are attempting to obtain a copy of our original receipt to assist in potential warranty support from Klipsch. She paid with a credit card in store but did not have a Best Buy Rewards account set up at the time.

 

I followed the instructions in the forum guidelines and made contact with the local store where we purchased the sound bar. They told me they were unable to look up a purchase by credit card number, only purchases made that had been linked to a Best Buy Rewards account.

 

Since contact with my local store failed, I am attempting to to reach out to a BB board administrator that can assist me with researching the issue here.  I had reached out via PM last week but did not receive a response. I am posting here in order to coordinate with an available admin that is able to assist with the issue.

 

Thank you in advance!

 

 

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Registered: ‎10-19-2017

Re: Copy of Store Receipt via CC-Mod Assistance Requested

[ Edited ]

Hello, Easton503, 

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the directions in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!