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Registered: ‎04-01-2020

Copy of Store Receipt via CC-Mod Assistance Requested

Good afternoon! My wife recently purchased us a Klipsch sound bar from our local Best Buy. Unfortunately, the device is no longer operating correctly and we are attempting to obtain a copy of our original receipt to assist in potential warranty support from Klipsch. She paid with a credit card in store but did not have a Best Buy Rewards account set up at the time.


I followed the instructions in the forum guidelines and made contact with the local store where we purchased the sound bar. They told me they were unable to look up a purchase by credit card number, only purchases made that had been linked to a Best Buy Rewards account.


Since contact with my local store failed, I am attempting to to reach out to a BB board administrator that can assist me with researching the issue here.  I had reached out via PM last week but did not receive a response. I am posting here in order to coordinate with an available admin that is able to assist with the issue.


Thank you in advance!



Posts: 874
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Registered: ‎10-19-2017

Re: Copy of Store Receipt via CC-Mod Assistance Requested

[ Edited ]

Hello, Easton503, 


We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 


If after reading you still need assistance, please follow the directions in the link below. 


An Update from the Moderators



Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!