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Posts: 1
Registered: ‎01-17-2023

Computer Security Concern after return to store



I have a serious concern with how a return of a defective computer was handled by my local BestBuy location.  How can a reach someone  in the corporate office to explaing the situation.  


Thanks for your response.




Posts: 137
Topics: 1
Kudos: 10
Solutions: 9
Registered: ‎11-24-2021

Re: Computer Security Concern after return to store

Hello, ecambut,


Welcome to the Best Buy Forums!


We appreciate you taking the time to reach out and bring this to our attention. I can understand the concern regarding this return, especially if you are worried about your personal data. I would be happy to assist you with this. To get started, please send me a private message detailing how I can assist along with providing your full name, phone number, and email. To send it, click the blue button under my signature.


I look forward to hearing from you!


Social Media Care Specialist
Best Buy Corporate

Bacarri|Senior Social Media Specialist | Best Buy® Corporate
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