Other Customer Service Support

[ecambut]

Hello,

I have a serious concern with how a return of a defective computer was handled by my local BestBuy location.  How can a reach someone  in the corporate office to explaing the situation.  

Thanks for your response.

Ed

[Bacarri-BBY Social Media Specialist]

Hello, ecambut,

Welcome to the Best Buy Forums!

We appreciate you taking the time to reach out and bring this to our attention. I can understand the concern regarding this return, especially if you are worried about your personal data. I would be happy to assist you with this. To get started, please send me a private message detailing how I can assist along with providing your full name, phone number, and email. To send it, click the blue button under my signature.

I look forward to hearing from you!

Bacarri
Social Media Care Specialist
Best Buy Corporate