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Posts: 1
Registered: ‎06-06-2021


Hi Best Buy support, please help if you can! I recieved a collection notice from a compnay called Caine & Weiner stating I owe Best Buy Co $1001! I don’t recall owing anything to Best Buy and don’t have a Best Buy credit card either. Do you have a collections phone number I can call? Would appreciate a prompt reply!

Thank you
Posts: 6,129
Topics: 212
Kudos: 405
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Registered: ‎08-21-2017

Re: Collections

Hi there, Msakhtar,


Thank you for taking the time to reach out to us here on our community forums. I can imagine how confusing it would be to receive a collection notice in the mail, especially if I wasn't sure why. I would be glad to help you take a closer look into this to see if I can help clear up why this received and explore what options are available moving forward.


I'd like to start out by doing a bit of searching on my end. I will need a bit more information to get started. Can you please send me a private message that includes your:


Full name
Email address

Phone number

Collection amount

Date of letter

Caine & Weiner collection number


You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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