Other Customer Service Support

[pejoenc]

I have  just spent over 2 hrs trying to get a store mamager on the phone. I have been transfered 5 times then I just got transferred to a general manager who said hello then hung up on Me and never called back. I was questioned by over 5 diffrent people but CAN'T even talk to ANYONE in the Airport pulling road location. BAD MANAGEMENT PLUS!

[KyleR-BBY Social Media Specialist]

Hello, pejoenc,

Welcome to the Best Buy Community forums. I’m sorry about the issues you’ve had in getting in touch with someone at your local Best Buy. That isn't at all the kind of service we want to provide over the phone.

I’d like to look into this to see if I can assist at all. Please send me a private message, by using the link in your signature below this post. I’ll need your name, email address, and phone number. Please also let me know what it is that you need help with, as well as the store location that you were trying to reach.

Thank you,