Other Customer Service Support

[Walken]

Hello Best Buy support,

I wanted to notify you about a website I found, which uses branding similar to yours with switched naming. Such practice may lead to damage of best buys reputation as this seller seems to be problematic and tries to sell thanks to branding similar to yours.
It operates under European Union regulation.
I'm providing more info in case it presents of interest to Best Buy as a company, to prevent damage to its brand.

Website: {removed per forum guidelines}

Contact: {removed per forum guidelines}

It operates under EU legislation with registration in:
Country: Bulgaria
Company number: 205742598
Company name: Em Ei Kredit ltd.
Address: Sofia city, Totleben street 134

[hockeycanuckjc Valued Expert]

Thank you for your scam report. This is common so please do not do business with this site. If you did do business with them you would need to take the proper steps to address this

Use this link to learn more about scams

https://www.bestbuy.com/site/privacy-policy/protect-yourself/pcmcat266100050002.c?id=pcmcat266100050...

[Sarah-BBY Social Media Specialist · Accepted solution]

Hello, Walken,

It is a pleasure to welcome you to our online community. We enjoy hearing from new members, and I’d like to thank you for bringing this matter to our attention. As hockeycanuckjc mentioned, unfortunately, this is somewhat of a common practice. I’ll be sure to take the steps to formally report the information you’ve shared.

As you may be aware, Best Buy conducts business through our retail store locations in the U.S., Puerto Rico, and Canada. Each of those sales forces have their own online presence, operating under www.BestBuy.com and www.BestBuy.ca. In the U.S., we also maintain www.BestBuyBusiness.com, and www.GeekSquad.com. Providing fake documentation, such as the company logo, letterheads, badges, or certificates of guarantee, for example, are common tactics used by scammers. Please be cautious, when interacting and making purchases online.

Again, thank you for making our team aware of this website. If we can provide support in the future, please don’t hesitate to reach back out.

Kind regards,