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New Member
Posts: 6
Registered: ‎12-11-2018

Citi card by best buy

We’ve been best buy customer for 16 yrs and all
Of our appliances came from best buy ..
our recent purchase was washer and dryer .. so we took advantage of best buy promotion for deffered interest for certain mos ..
with 3 jobs plus 3 kids .. sometimes u forgot to pay on time ., so 6 mos ago we got charged of late payment which got waived .. but recently on our latest bill we did not know our interest free got ended last month ;( .. so we got charged of 800+ just for the interest .. called customer service many times .. talked to their managers many times .. thay said same thing they can not do anything !!! Its been processed they say !!!
There goes our christmas money for my family !!! Thanks citi / best buy !!!
New Member
Posts: 6
Registered: ‎12-11-2018

Re: Citi card by best buy

I will never buy to best buy again !!!
New Member
Posts: 6
Registered: ‎12-11-2018

Re: Citi card by best buy

We’ve been telling families and friends to buy to your store .. not any more ..... worse customer service ...
New Member
Posts: 6
Registered: ‎12-11-2018

Re: Citi card by best buy

Not “ bestbuy” you guys should change your name to “worse buy”
Recognized Member
Posts: 111
Registered: ‎09-03-2018

Re: Citi card by best buy

You agreed to the terms of the financing deal when you signed up for the Best Buy credit card. If the full amount is not paid for by the end of the promotional period, you get charged for the interest for the entire period. This is an industry wide standard. Best Buy doesn't make money off of the interest charges you have accrued by not paying off the card on time. Banks which offer credit cards make money through interest charges. It is our duty as the customer to pay off these balances on time so we do not accrue extra interest charges.

 

You do not have to use a credit card at Best Buy.

 

 

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Contributor
Posts: 400
Registered: ‎02-07-2011

Re: Citi card by best buy

And it has absolutely nothing to do with Best Buy as CitI bank owns the cc card
New Member
Posts: 6
Registered: ‎12-11-2018

Re: Citi card by best buy

All i want is pls have some consideration ;( have a heart ❤️
Recognized Member
Posts: 111
Registered: ‎09-03-2018

Re: Citi card by best buy

It isn't up to Best Buy. Citibank handles everything to do with the credit card. You would need to contact that bank. It is solely up to them.