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Posts: 14
Registered: ‎03-16-2018
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Charged twice

I recently bought detective pickachu. It charged my card on 8/2/19 for 38.31 but there's another charge on my card for the same price 8/5/19 (pending charge).
Is it a mistake and it'll just return my money soon or did I get charged twice ?
Posts: 1,326
Topics: 15
Kudos: 129
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Registered: ‎10-03-2017

Re: Charged twice

Hello, Revdeck11,

 

It is not uncommon for certain cards to place a temporary hold to verify fund availability at the time of purchase. This charge generally falls off and the actual charge is placed. However, it can take a couple of business days for the hold to drop off. I would allow it 3 to 5 business days to ensure this is not the case. We can take a look at it from there should it not!

Dave|Social Media Specialist | Best Buy® Corporate
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