09-10-2019 05:51 PM
09-11-2019 01:58 AM
09-11-2019 09:51 AM
09-11-2019 09:57 AM
09-13-2019 02:05 PM
Welcome to our community! We sincerely appreciate you bringing these odd charges for $21.69 to our attention. I understand it can be tad concerning when you’re not quite sure what they’re for. I’d be happy to see what additional light we can shed on this matter for you.
As jdogg836 shared, the charges you’re seeing your end are most likely renewal fees that were agreed to at the time of the original purchase. Please note all members of our forum community would be need to be registered on our community to post to us as that’s just a part of our process. This registration would be separate if they have a purchasing profile on our website.
Have you taken the time to review our Statement Charges help guide? It provides some suggestions of what the renewal could be for. We’d be happy to see if we can pinpoint it further for you; however, we’d be unable to cancel that plan or subscription on your behalf. If you’d like some additional assistance, can you please send us a private message? Please include your full name, phone number and email address in that message. A private message can be sent my way by choosing the blue “Private Message” button in my signature line.
09-17-2019 12:38 PM
You're most likely viewing on a mobile device, unfortunately they don't show the full website. Scroll to the bottom of the page and click the "Full" link. This may be hard to view on a small device, but you should be able to see it then.
09-19-2019 03:16 PM