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Posts: 1
Registered: ‎11-19-2021

Case status

Hi, can someone help me check the status of a case?

Posts: 10,248
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Registered: ‎11-10-2008

Re: Case status

A mod can help you. Due to the holiday shopping season you may see a delay in reply from the mods on here. Please be patient on here while they get to your post and do not post any details about order or case numbers here. Thanks for your patience while they get to you Smiley Happy

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Posts: 18,395
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Registered: ‎09-29-2008

Re: Case status

Welcome to our community, stelioscs,


I'm happy to have a look at the case for you. What information are you hoping to find out?


If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your case number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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