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Posts: 1
Registered: ‎01-28-2022

Case ID status

What is the status of my Case ID
Posts: 2,662
Topics: 108
Kudos: 109
Solutions: 131
Registered: ‎10-19-2017

Re: Case ID status

Hello, Ssbmeleefalco,


Thanks for reaching out! I know I like to stay informed when I am waiting for answers from support teams. I would be more than happy to take a look at your case ID to see what may be happening with it. To get started, can you please send me some additional information in a private message?


I'll need confirmation of your full name, phone number, email address, and the case ID number. As you may already know, if you're logged into the forum from a PC, you should see the blue "Private Message" option next to my signature below this post. I hope to hear back from you soon!



Kayla|Social Media Specialist | Best Buy® Corporate
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