06-13-2019 05:09 PM
Greetings. Have the Best Buy Citi Visa card, that for the last few months, I've had to pay by phone. Why is this you may ask? Because everytime I go to login to my account (even from the BB page), I get this:
404: Page Not FoundWe Can't Find the Page You Were Looking For
If you need immediate assistance, please call 1-855-499-4817
TDD/TYY for the Hearing Impaired please contact: 1-888-944-2227
My saved bookmark, the Manage Card link from my BB Account page, same result. Tried creating an account with Citi, but for some reason they can't verify my information (!).
What do I do besides continue to use the pay by phone option?
Solved! Go to Solution.
06-13-2019 05:12 PM
OK quick update to this, turns out it was an addon that strips tracking info from links that was breaking it. I disabled that addon for the login page and all is awesome now. Delete this
06-13-2019 05:24 PM
Thanks for posting to our forum page, and we're happy this account issue has been cleared up! If you have any future questions or concerns please don't hesitate to post.