Add Product

Search Results:

New Member
Posts: 1
Registered: ‎12-15-2022

Cancel delayed order

Hi, I need to cancel an order because its shipment is delayed and I don't live here and I'm leaving USA tomorrow morning. In the order status page, I can't find where and how to cancel. Can you help me? A message of the tracking info says that "Shipper created a label, UPS has not received the package yet". I can't wait december 28, I will not be in the USA. Please help me. 

Social Media Specialist
Posts: 244
Registered: ‎11-08-2021

Re: Cancel delayed order

Hello, Luauer, 


Thank you for reaching out on the forums I understand your concern for having this resolved before you leave the country. I have responded to your private message. I am happy to assist you on this matter. Please respond back so that we can what's possible. 


Here to help, 


Jakoma|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or