Add Product

Search Results:

New Member
Posts: 1
Registered: ‎06-08-2019

Can’t view previous purchases on gift card



i wanted to view my previous purchases on my gift card. I called the number on the back, but the self help option wasn’t allowing me to view. Can someone help?

Posts: 18,136
Topics: 2,980
Kudos: 658
Solutions: 492
Registered: ‎09-29-2008

Re: Can’t view previous purchases on gift card



Welcome to our community. I'm sorry to hear that you weren't able to get the help you needed when you called us. I apologize for any inconvenience to you.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll get started:


  • Your full name
  • Your telephone number
  • Your email address
  • Your gift card number (please do not include the PIN)
  • The specific transaction information you are seeking


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!