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Posts: 1
Registered: ‎06-08-2019

Can’t view previous purchases on gift card

Hello, 

 

i wanted to view my previous purchases on my gift card. I called the number on the back, but the self help option wasn’t allowing me to view. Can someone help?

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Posts: 9,250
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Registered: ‎09-29-2008

Re: Can’t view previous purchases on gift card

Pandamanluis,

 

Welcome to our community. I'm sorry to hear that you weren't able to get the help you needed when you called us. I apologize for any inconvenience to you.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll get started:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your gift card number (please do not include the PIN)
  • The specific transaction information you are seeking

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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