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New Member
Posts: 1
Registered: ‎12-27-2019

Can no longer use 24 month financing on BBY Credit card?

Hey guys! Hope everyone had a great few days off.

But anyway, I was contemplating getting a new TV that would be around $1200, and I've had my best buy credit card for quite a while now.

But anyway, for the past couple of years I never seem to have been able to use the 24 month option without calling up customer service and going through them, then talking to my store manager, and then getting that approved for 24 month. It's always with stuff that cost more than $799 before taxes, but yet I still can't quite just select 24 month. Today is no exception.


Any ideas why?
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Valued Contributor
Posts: 1,515
Registered: ‎02-07-2011

Re: Can no longer use 24 month financing on BBY Credit card?

It's all up to Citibank. Give them a call and ask Smiley Happy
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Posts: 12,352
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Registered: ‎01-03-2013

Re: Can no longer use 24 month financing on BBY Credit card?

Hi there, Paul25, 

 

Welcome to the forum, and thank you for not only being a My Best Buy member, but a My Best Buy Credit Card holder. One of the best parts of our My Best Buy Credit Card are the financing options that come along with it. I understand you are often looking for the 24-month financing option, which isn't always available as easily as you would like. Please know that financing options available may change, though you can view the options currently available here. Should you like to see what other options are available, we would encourage you to work with your local store and Citibank directly, as it sounds like you have been doing. I know this may not be the news you were hoping for, and greatly appreciate you taking the time to bring this concern to our attention. 

 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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