05-05-2019 05:46 PM
05-06-2019 01:50 PM - edited 05-06-2019 02:19 PM
Welcome back to the Best Buy Forums!
I appreciate you taking the time to write us regarding your Vizio P55-F1 TV situation. I am happy to see if you purchased a Geek Squad Protection Plan for it. This way you can schedule a consultation with a local Geek Squad agent to see if we can help narrow down the cause of the problem by clicking the link here. I am going to need some more details from you.
Please, private message me with your Customer Service PIN or order number, full name, phone number, and e-mail address. To send it, click on the blue button next to my signature. I look forward to hearing from you.
Thank you for posting!
05-06-2019 02:18 PM
I see, Coluk003. I still recommend you schedule a consultation with a local Geek Squad agent to see if we can help narrow down the cause of the problem. They will also be able to advise you on any fees and prices you may have to pay. You may also continue to work with the manufacturer to see what other options you may have. If you have any other questions, please feel free to let me know.