07-21-2019 01:05 PM
Hi, I was given two $500 Best Buy gift cards recently, and I suspect someone may have gotten a look at them recently. They both still have $500 each on them, but is it possible for me to get these cards reissued with new numbers and PINs just for peace of mind?
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07-21-2019 01:30 PM
although they were not lost or stolen, the FAQ does state:
Does Best Buy replace lost or stolen gift cards?
We can replace the remaining balance on a lost, stolen or damaged gift card, as long as you have the original purchase receipt. Please call 1-888-716-7994.
Give that number a call to see what's possible. Hope they're able to give you the peace of mind you're looking for!
Best of luck!
07-21-2019 01:48 PM
Welcome back to the forums. Thanks for reaching out about his.
That’s to prevent a person like the one that you think may have seen you gift card from calling in to get the replacement sent to themselves. Having the original purchaser contact us gives us a better indication that we’re sending the replacement cards to the right place.
Please let me know if I can help you out with anything else.
07-21-2019 01:52 PM - edited 07-21-2019 01:52 PM