Other Customer Service Support

[andyjoeane]

i am not get package web show delay 18 days
and live agent help me cancel but  i am not get refund i connect live agent again he say team declined request

why?

[Quinton-BBY Social Media Specialist]

Hello, andyjoeane,

Thanks for creating a profile here on the Best Buy Forums. Welcome to this community!

Delayed packages are never fun, so I can see where you are coming from here. Please send me a private message with your full name, email, phone number, and order number if you’d like me to take a look into this.

Kindly,

[andyjoeane]

already send Private Message