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Posts: 1
Registered: ‎06-03-2021 access denied

Company can not access but able to access US/Mexico website. We checked and can confirmed there is no VPN running. Thinking our company IP might have been blacklisted by, who would be the best person/department to contact regarding this issue?

Posts: 1,794
Topics: 91
Kudos: 283
Solutions: 93
Registered: ‎11-23-2018

Re: access denied

Hi, jho, and welcome to our online community!


Thank you for reaching out to us on the forum for support with website access. This forum is only able to assist with purchases and accounts relating to our US website. Please contact Best Buy Canada through their Contact Us page, as they should be able to assist with your access questions.


I also recommend reaching out to our Best Buy Canada partners at @BestBuyCanHelp on Twitter. You can also reach out to them through private message on Facebook, through phone at (866) BEST-BUY, or through means of their Geek Squad page online.


Hope this helps,

Allison|Social Media Specialist | Best Buy® Corporate
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