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Posts: 3
Registered: ‎08-06-2020

BestBuy Giftcard Transaction History



I have an unused Best Buy gift card that is showing a balance different from the one that it was activated for. 
Can help me check Transaction History?

Posts: 138
Topics: 1
Kudos: 22
Solutions: 7
Registered: ‎11-08-2021

Re: BestBuy Giftcard Transaction History

Hello, and welcome to our online community!


Thank you for posting on our forums regarding your experience.  Having issues with your gift card balance is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:


Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt)


I'll keep an eye out for your message.



Rich|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 1,080
Topics: 57
Kudos: 137
Solutions: 62
Registered: ‎07-23-2018

Re: BestBuy Giftcard Transaction History

This topic has been moved to its own thread under the board Other Customer Service Support for further review.