04-15-2022 02:55 PM
Hello, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Having issues with your gift card balance is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
Customer Service Pin (located bottom of receipt)
I'll keep an eye out for your message.
01-18-2023 07:08 AM
This topic has been moved to its own thread under the board Other Customer Service Support for further review.