Other Customer Service Support

[AllisonNixon]

Hi,

I have an unused Best Buy gift card that is showing a balance different from the one that it was activated for. 
Can help me check Transaction History?

[Rich-BBY Retired: Social Media Specialist]

Hello, and welcome to our online community!

Thank you for posting on our forums regarding your experience.  Having issues with your gift card balance is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt)

I'll keep an eye out for your message.

Best,