07-15-2019 10:36 PM
I have searched, and have tried 4 different browsers and have deleted all caches on each one and tried again, and I still get the message saying there was an error please try again later. I have been trying to register my card for 5 days straight now. When I call the customer service number they tell me that they are aware of a website issue and working on it, please try again in 24 hours, that was 2 days ago. Is this still the case? Is there something wrong with my account? Is there any way to speak with an actual technical specialist about this issue with my account? Thank you
07-16-2019 12:18 PM
Hi there, sgtgarciaj,
Thanks for connecting with us on our forums!
Just to be clear, is this an issue with your BestBuy.com account, or your My Best Buy Credit Card Account? Our team does not have access to your credit card account and unfortunately, we are not able to help. Please contact Best Buy Credit Card support through Citibank at (888) 574-1301 for further assistance.
If this is your BestBuy.com account, please feel free to send us a Private Message including your full name, email address, and phone number linked to your My Best Buy Account.