03-23-2020 03:50 PM - edited 06-16-2020 01:33 PM
We are sorry about any inconvenience or stress that you or your family may be facing at this time. We would like to thank each one of you for your patience and understanding. In response to health and safety concerns due to COVID-19, Best Buy has made some adjustments as we strive to fulfill our commitments to our customers and employees while doing our part to slow the spread of this novel coronavirus. As we continually monitor the unfolding situation, we may need to alter our current strategies and policies, but we will be keeping this thread updated with any changes.
Return & Exchange Promise:
Again, thank you for your patience and understanding as we all work through this situation. We’re hopeful that this will help address your concerns, answer your questions, and direct you to resources so that you can make informed decisions.