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New Member
Posts: 1
Registered: ‎01-02-2021

Best Buy gift cards closed

Hi there,


I bought Best Buy gift cards around two months ago at my local grocery store. I checked the cards' balances at that time and everything was good to go. However, I found out that some of my gift cards were closed, and could not check their balances anymore recently. I was very depressed and concerned about the money I put in those cards. Could anyone help me out? Thank you in advance.



Posts: 4,663
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Registered: ‎11-29-2016

Re: Best Buy gift cards closed

Good afternoon, a141212,


Welcome to our forums, and thank you for connecting with us for assistance.  A Best Buy gift card is a great way to shop with us for your technology needs, so it’s disappointing to hear there seems to be an issue with the gift cards you purchased from your local grocery store.


Please know that any gift cards purchased through another store aside from Best Buy would be fulfilled and distributed through a third-party company.  As such, I recommend contacting management at your local grocery store for any additional assistance.



SeanM|Social Media Specialist | Best Buy® Corporate
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