06-07-2019
10:15 AM
- last edited on
06-07-2019
12:25 PM
by
AndrewB-BBY
Hello
We have been waiting a month to get our money back on order # {removed per forum guidelinesI}. We called the help desk several times they said we have to wait a billing cycle. We canceled the order on May 11th today is the 7th of June. We got one of the refunds for 1000.00 still waiting for the 789.00 which is a international visa card. I spoke to my bank they still havent received the refund for 789.00. I need this to be resolved!!!
thanks
Ash
06-07-2019 12:31 PM
Hi there, Ash,
Thank you for taking the time to visit our community forums and writing to us about this purchase. I know whenever I am due a refund I want to receive it as quickly as possible. It sounds like you are approaching the end of a billing cycle and I would be happy to help you make sure this was processed correctly. I'll need a few more details so I can continue to research this for you. Can you please send me a private message with your:
Full name
Email address
Phone number
To send a private message please click the button at the bottom of my post. I look forward to hearing back from you.
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