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Posts: 2
Registered: ‎11-18-2009

Best Buy Visa Credit Card

[ Edited ]

Hello.
I'm having trouble with getting My card set up online.
I can't make payments or verify account or link account accounts...
White screen of FU

 

AM I THE ONLY ONE GETTING THIS?!!?!?

this is getting me fustrated I  am at my wits end ...
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Please this is not getting anyone anywhere...

thank you.

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Posts: 1,926
Topics: 189
Kudos: 60
Solutions: 45
Registered: ‎07-06-2009

Re: Best Buy Visa Credit Card

Hello, Lottech96,

 

Welcome to our Best Buy Support Forum! I wish you were joining us under better circumstances, but I can certainly understand the importance of being able to get your Best Buy Credit Card account set up so that you can use it and make payments. 

 

Our Best Buy Credit Cards are issued by Citibank, N.A., therefore any site that is used to access your account would be through their systems. I know occasionally Citibank will do routine maintenance for their site, so it is unclear if that may have been what was going on when you attempted to visit it previously. I did just try to access their site now myself, and it seems to be working, but I may also have been accessing through a different link than you were. 

 

My best recommendation would be to call the Best Buy Credit Card support team through Citibank at (888) 574-1301 for further assistance with accessing their site or getting your account set up. I hope this helps!

 

Sincerely,

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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