08-13-2019 08:03 AM
08-14-2019 11:24 AM
Welcome to the Best Buy Forums. We appreciate you joining our online community! A new phone is certainly something to be excited about, and it would be easy to accidentlly leave something behind when getting everything squared away during the transaction. Typically, those folders would contain your pre-order confirmation. Some details, like your name and contact information, may be visible on the document. It is always possible the Blue Shirt you worked with may have included other literature as well.
To be safe, my recommendation would be to contact your local store to inform them the folder was left behind. It is possible it may have been noticed after you left the store, so they may have it there. If not, they can always get you copies of the information from the folder if necessary. You may have also received an email confirmation of the pre-order. Please let us know if we can assist in supplying contact information for the store you visited. Our team is also available to work with you in private message, if you need further assistance. You can reach us there by selecting the darker blue box next to my name below.