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New Member
Posts: 2
Registered: ‎01-16-2023

Best Buy Laptop Trade In

So I had traded in my old macbook air for a macbook pro in November of last year, but had not received the trade-in value credit deducted towards my balance yet. I have the receipt with all the information on it. Can somebody help me with this please? Thank you.

Posts: 166
Topics: 3
Kudos: 12
Solutions: 8
Registered: ‎01-17-2020

Re: Best Buy Laptop Trade In

Hi there, Aaron14, 

 

Thanks for reaching out to us here! I'd love to take a closer look at this with you to see what we can learn. To do so, can you please send us a Private Message verifying your full name, email, phone number, and the store you had worked with? 

 

Thank you!

Duncan|Social Media Specialist | Best Buy® Corporate
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Posts: 166
Topics: 3
Kudos: 12
Solutions: 8
Registered: ‎01-17-2020

Re: Best Buy Laptop Trade In

Hi there, Aaron, 

 

Thank you for sending over your information there. For my better understanding, was this tied to an online order? 

 

Thank you!
Duncan

Social Media Specialist

Best Buy Corporate 

Duncan|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-16-2023

Re: Best Buy Laptop Trade In

Yes, that is correct.