Other Customer Service Support

[Kelccccc]

I just applied and was aproved for the Best Buy Citi Credit Card. I went in to make an in store purchase without my physical card and was denied. For the past two days, I ha ve been on the phone trying to solve this situation. I was told in order to get verification, I had to wait for a phone call that would be received an hour after hanging up. This is the second time this has been told to me, but I have not received a phone call yet. 

[AndrewB-BBY Social Media Specialist]

Hello, Kelccccc,

Welcome to our community forums. I'm sure you're eager to get access to the benefits of the My Best Buy credit card. I'd be happy to see how I can be of assistance.

Just to be sure, are you trying to get in touch with Citibank? If so, I'd recommend continuing to contact them at (888) 574-1301.

Please let me know if you need any other help!

Regards,

[aircarl]

I had dthe same problem and I hung up after 45 minutes not getting thru.