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Posts: 1
Registered: ‎11-15-2022

Best Buy Chat transcript/logs



This morning 11/15/22 around 10 AM MST, I was speaking with a Best Buy rep, Luis who was able to assist me with a price match for a TV that I had recently purchased. I was hoping I would receive an email of our chat, but I have not received that.


Is there a way i can receive a transcript/log of our conversation? 


Thank you

Posts: 136
Topics: 1
Kudos: 22
Solutions: 11
Registered: ‎08-05-2019

Re: Best Buy Chat transcript/logs

Hey there, Btech,


Thank you for reaching out and welcome to our Forum! I would be happy to take a closer look into your support case and see how I can help. To start, please send me a private message with your full name, phone number and email.

Jack|Social Media Specialist | Best Buy® Corporate
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