07-09-2021 09:58 AM
07-09-2021 02:53 PM
Hey there, Philly26,
My apologies on the slow response. Thanks for joining our online community and messaging us for support! I'm concerned to hear about what's going on with your order and understand the frustration with being passed around like that. I know I would be disappointed and irritated for trying to fix this small issue. I'd be more than happy to look into this and help out as best I can. To get started, could you please send me a Private Message and verify your full name, phone number and email address? You can find the button to the right of my name.
I look forward to hearing back from you!