Other Customer Service Support

[Viper0580]

I was wanting to know if there was a way to add my Best Buy Credit card to Apple Pay? I have not been able to add that to my Apple Pay. I mean Best Buy is a technology company that sells and services technology and does much more. I would like to see that feature added to the Best Buy credit card. I know that the card is with Citi Bank. May be Best Buy could be in talks with Citi Bank to get that feature added to the Best By credit cards. I was also wanting to know is why the regular Best Buy Credit card does not have a chip on the card.  

[Faith-BBY Senior Social Media Specialist]

Hey Viper0580 and Community, 

These are great questions! I recommend reaching out directly to the bank behind out card, Citi, at (888) 574-1301 to speak more in-depth about both the card itself and the Apple Pay feature.

Happy Tuesday, 

[Viper0580]

I should not have to contact Citi. That is on Best Buy to have them add Apple and a Chip to the Best Buy Credit card. I mean Best Buy is a technology company and they should have that feature on their own Credit Cards. If I call Citi they are not going to do anything, so it should be up to Best Buy for that. 

[jdogg836]

Citi does not offer Apple Pay on any of their retail store cards, so it’s not just Best Buy. It is entirely up to Citi to implement across the board. Only they have the ability to do that, as they are the issuer of the card. They definitely hear about it from Best Buy, but the more customers they hear it from the bigger the issue becomes for them.