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New Member
Posts: 5
Registered: ‎09-08-2018

Apple Pay / Google / NFC Best Buy Card

Is there any hope that Best Buy and Citibank will get the Best Buy Visa compatible with Apple Pay?  

 

Ironic isn't it that you can set up and use a Kohl's card on Apple Pay but not Best Buy?  Wouldn't you think a technology store would be more advanced than a clothing store?

Best Buy Employee
Posts: 2,271
Registered: ‎01-09-2015

Re: Apple Pay / Google / NFC Best Buy Card

This is definitely something I think we'd all like to see.  Ultimately, it's on Citibank to make that happen.  It seems that while their standard credit cards are already Apple Pay eligible, all retail cards offered through Citibank including Best Buy Credit Card / Best Buy Visa are not yet enabled.  I encourage you to voice your opinion to Citi directly, I know I sure do every few months when I think about it again.

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 5
Registered: ‎09-08-2018

Re: Apple Pay / Google / NFC Best Buy Card

Thank you - what channel at Citibank do you recommend?
Best Buy Employee
Posts: 2,271
Registered: ‎01-09-2015

Re: Apple Pay / Google / NFC Best Buy Card

I have called the general customer service number listed on the back of the card, they have a way of taking that suggestion and passing it along.  I have also used the "send message" option in the online credit card account management page.  

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 12,468
Topics: 201
Kudos: 344
Blog Posts: 21
Solutions: 616
Registered: ‎01-03-2013

Re: Apple Pay / Google / NFC Best Buy Card

Hi there pmaddock, 

Welcome to the forum and thank you for reaching out to us regarding using your Best Buy Credit Card with Apple Pay. We are always interested in hearing feedback surrounding functions and processes that our customers are interested in that may make their shopping with us easier. 

With that said, not everything is within our control. If you're interested in our Best Buy Credit Cards being compatible with Apple Pay, I would encourage you to voice this desire with Citibank, the issuer of the credit card. You may contact them at (800) 574-1301. 

I hope this helps! 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎09-08-2018

Re: Apple Pay / Google / NFC Best Buy Card

Perhaps Best Buy should consider changing to a modern bank.
Recognized Member
Posts: 132
Registered: ‎06-07-2013

Re: Apple Pay / Google / NFC Best Buy Card

Why is the best buy ci not support at all by samsung apple pay?