Other Customer Service Support

[amanda88]

I purchased a series 6 Apple Watch on 01/17/21 under the premonition I was getting 6 months of fitness+ for free. I have received NO email, and when I try to ended the code provided on my receipt i am only given three months.

[Deysha-BBY Social Media Specialist]

Hello, amanda88,

Welcome to the Best Buy Forums!

I appreciate you taking the time to reach out to us regarding your Apple Watch Series 6 purchase, and for your patience while waiting on a response. We've been busier than usual, and are working hard to get back to everyone. I sure enjoy getting freebies with my purchases as well, so I am more than happy to look into this for you.

First, I am going to need some more details. Will you please send me a private message by clicking on the blue button next to my signature? Please, send me the Customer Service PIN off your receipt, your full name, phone number, and e-mail address. I look forward to hearing back from you.

Regards,