03-14-2021 06:52 PM
03-15-2021 04:00 AM
It's not illegal. However some states have "pawn shop laws" where certain states don't allow this activity except in certain licensed storefronts.
Otherwise you can trade in games to your hearts content.
03-15-2021 01:17 PM
Thanks for joining our online community and posting on our forum. I appreciate you sharing your experience here, and I understand your concern after this interaction at your local Best Buy store.
While hockeycanuckjc provided great support and insight into our Video Game Trade-In option, I'm happy to address any other questions or concerns you may still have. In addition, I'd like to document your experience in our corporate system.
To start, please send me a private message including your full name, email, phone number, and store location. You can find the blue option to message me to the right of my name below.
All the best,