05-29-2021 12:28 PM
05-29-2021 02:34 PM
Good afternoon, Shurples,
Welcome to our community forums and thank you for reaching out to us regarding your My Best Buy account. Having been through my share of email addresses over the years I know I've been locked out of accounts more than a couple times. I'd be glad to see what options I have to help you get this updated so you can receive emails.
I'd like to start out by checking on your My Best Buy account and will need a bit more information in order to do so. Can you please send me a private message that includes your:
Old email address
New email adress
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your response.