Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎05-31-2019

Account locked and forgot the security questions

so i got an email saying that i didnt fill out the assessment for my application and i forgot the password and security questions for my account is there any way to go around this?

Best Buy Employee
Posts: 131
Registered: ‎12-26-2018

Re: Account locked and forgot the security questions

Hello, elegokid,

 

Welcome to our community forums. I don't think you are alone in this one especially when dealing with multiple security steps and having to recall if you didin't write it somewhere. To be sure we can get you in the right direction, may you share what kind of account or application you're trying to access. Take care!

***Please be advised that while I am an employee of Best Buy, I am here on my own time just like yourself. I am here simply to offer insight and information from a regular employee point of view. My comments are my own and not representative of Best Buy Co., Inc. I AM NOT A FORUM MODERATOR; therefore, I cannot look in to order/account information. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you in order to speed up the answer queue for other customers***
New Member
Posts: 3
Registered: ‎05-31-2019

Re: Account locked and forgot the security questions

the best buy career site 

Posts: 477
Topics: 20
Kudos: 114
Solutions: 28
Registered: ‎07-23-2018

Re: Account locked and forgot the security questions

Hey, elegokid,

 

If you have current applications or recently applied, and you would prefer to use the same account, please reach out to the location of the job posting that you applied to. If you haven't used our careers site in a little while, please feel free to create a new account on our Best Buy Careers site

Austin|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎05-31-2019

Re: Account locked and forgot the security questions

Weird thing is that I used a new account to submit an application but it assigned the assessment to the old account that I can't access
Posts: 575
Topics: 24
Kudos: 175
Solutions: 37
Registered: ‎11-30-2015

Re: Account locked and forgot the security questions

Hi, elegokid,

 

If you haven't already done so, please connect with the hiring manager at the store about this. They should be able to assist you with gaining access to the assessments that were added to the application, so that you can continue on with the application process. Best wishes on your job hunt!

 

Regards,

 

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!