Other Customer Service Support

[elegokid]

so i got an email saying that i didnt fill out the assessment for my application and i forgot the password and security questions for my account is there any way to go around this?

[Andrew_UN Best Buy Employee]

Hello, elegokid,

Welcome to our community forums. I don't think you are alone in this one especially when dealing with multiple security steps and having to recall if you didin't write it somewhere. To be sure we can get you in the right direction, may you share what kind of account or application you're trying to access. Take care!

[elegokid]

the best buy career site 

[Austin-BBY Social Media Specialist]

Hey, elegokid,

If you have current applications or recently applied, and you would prefer to use the same account, please reach out to the location of the job posting that you applied to. If you haven't used our careers site in a little while, please feel free to create a new account on our Best Buy Careers site. 

[elegokid]

Weird thing is that I used a new account to submit an application but it assigned the assessment to the old account that I can't access

[Fey-BBY Social Media Specialist]

Hi, elegokid,

If you haven't already done so, please connect with the hiring manager at the store about this. They should be able to assist you with gaining access to the assessments that were added to the application, so that you can continue on with the application process. Best wishes on your job hunt!

Regards,