Other Customer Service Support

[Jwk1221]

I applied the code for the first 3 months of Fitness like it instructed me to do. When I went to do apply the second 3 months it said the code was used already. What am I doing wrong? I should be getting a total of 6 months not 3. 

[Meg-BBY Social Media Specialist]

Hey, Jwk1221,

Thanks for reaching out to us on the Best Buy Forums. I can understand your disappointment here, as I would be concerned why I only had 3 months of this exciting new App and not 6 months. 

We do ask that you work with Apple regarding this concern, as Best Buy would not have insight onto why you are seeing 3 months instead of 6 months. Please let me know if there is anything else I could help with today!

Best,