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Registered: ‎04-01-2020

10 % discount code not working

I tried using a 10% discount code to buy a new ssd and it said it wasn't eligible for that item so I tried a ram stick and it said the same thing, even for a laptop. I didn't see those things listed in the terms and conditions. Any help would be appreciated, Thanks!


1 This offer is only for the intended recipient of this e-mail. The discount may result in your purchase qualifying for a less favorable financing plan. Use any Best Buy® Credit Card and this coupon through 04/01/2020 and get the discount off of a single, regular-priced item. Coupon or code required. Some limitations apply. Discount applies to eligible purchases, minus any other discounts, gift cards and/or My Best Buy® certificates redeemed. If you use a Best Buy Credit Card in the same transaction with another form of payment, the discount will apply only to the amount tendered to your Best Buy Credit Card. Order of payment may affect amount of discount. Best Buy reserves the right to discontinue or alter the terms of this program at any time. Offer not valid on previous sales or the purchase of gift cards. This offer is excluded from the Price Match Guarantee. Not valid at Best Buy Express™ kiosks and® Outlet.
Markdowns taken from regular or Was prices. Not valid with any other coupons, offers or price match requests. Excludes Apple® products, Magnolia Design Center products; Amazon voice assistant and streaming players; Google voice assistant, Chromecast & Chromecast Audio; Bose® audio products; SONOS; Polk Audio; Denon; select Samsung home audio, TVs, Blu-ray & DVD players; Sony home audio, TVs & 3D glasses, Blu-ray players, DVD players & set top boxes; select LG TVs & Blu-ray players, select Sharp TVs; all TCL; all gaming consoles; Leap Motion Controller; Wacom stylus; subscription software services; kate spade new york tech accessories, headphones & portable speakers; POSA cards; Sony camcorders, digital cameras, Alpha cameras, NEX cameras; Canon DSLR cameras, mirrorless cameras, XA & XF series camcorders, lenses & flashes, G1X, G1X MARK II, G7x, N2, N100, S120, SX50, SX60 & G16; Nikon DSLR cameras, mirrorless cameras, lenses & flashes, Coolpix A, P340, P530, P600, P610 & S810c; GoPro cameras & accessories; Olympus point & shoot cameras, interchangeable-lens cameras, lenses; Drones $499 & up; unlocked phones; contract mobile phones; mobile broadband devices; digital music services and download cards; Electrolux Major Appliances; air conditioners, fans and dehumidifiers; Dyson; Pacific Sales products; Vitamix, Breville, Capital Brands, Nespresso; Magnolia products: Samsung TVs, soundbars and Blu-ray players, Sony TVs, Blu-ray players and projectors, Sharp TVs, LG TVs, Sunbrite TVs; Epson projectors, JVC projectors; Sennheiser, Bowers & Wilkins, Rotel, MartinLogan, McIntosh, Universal Remote Control™, Arcam, Peachtree, Savant, Sonus faber, Oppo and special order merchandise; special order, clearance, refurbished, pre-owned and open-box items; gift cards; taxes. Selection varies by store. Limit 1 offer per coupon, per household. Valid on in store and in stock items only. Valid only at Best Buy stores in the U.S.A.; excludes stores in Puerto Rico. Not valid at Best Buy Express Kiosks. Online and in-store offer may vary. Best Buy employees are not eligible for this promotion. No dealers. No copies. No cash back. No cash value. Coupon must be presented at time of purchase.

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Registered: ‎10-10-2012

Re: 10 % discount code not working

Hi, thediyer,


Welcome to the Best Buy forum, and thank you for connecting with us!


Any amount of money you can keep in your pocket is a good feeling, and we are all looking to save a few dollars when we can, so a coupon offering 10% off could be very beneficial.  There are a couple things to keep in mind, besides the list of excluded items, when attempting to redeem the coupon.  First, you would need to use your My Best Buy™ credit card in conjunction with the coupon to receive the savings.  Second, the coupon only applies to a regular-priced item, so any item on sale would be excluded.  Are either of the two items you tried to purchase on sale?  Please double check before trying to redeem the coupon again, and let us know if you still have trouble.


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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