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How to Reset Your Password

by Retired: Senior Social Media Specialist on ‎02-12-2016 11:19 AM - edited on ‎10-31-2019 06:34 PM by (43,203 Views)


How to Reset Your Password


Have you ever tried to login to an account and for some reason can’t remember your password?  You try all of your older passwords, but are still unable to login.  The best available option would be to reset your password.  Here are the steps to reset your password:



1.  Go to or open the Best Buy App



2.  Click Sign In link ( or Sign In or Join link (Best Buy App)


            Reset 1.JPG





3.  Click Reset it link. 


 Password Reset Sign In.JPG




4.  Enter Email Address associated with account.


PW Reset.JPG



5.  Click Continue.



6.  Choose between receiving a verification code via Email, Text, or Google Account.


Reset 3.JPG



7.  Receive Verification Code


Reset 4.JPG



8.  Enter Verification Code


PW Reset 3.JPG



9.  Click Continue



10.  Enter and Confirm New Password


PW Reset 5.JPG



11.  You may also enter an Account Recovery Phone Number





12.  Click Save & Continue



13. You will receive Password Changed email