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New Member
Posts: 2
Registered: ‎08-19-2012

"Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

It seems to be quite a lot of  people reporting defective bluray.  Half way thru the movie it just stops or skips.

All I am getting from Best But is that if sold out of the sets (and most of them are) there is nothing they can

do for me.  Is that a good policy or a responsible one to the customer?  I just paid $29.99 for something that

does'nt work.  All I want is for them to replace the bluray disc not the entire set.  Way to go Best But.  

Contributor
Posts: 491
Registered: ‎12-30-2010

Re: "Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

Best Buy can't exchange single discs, it's a legal issue. 

 

A lot of the people reporting problems are probably having issues with their player and not the disc itself.  I know several people who have had discs not work in one player, but work fine in another.

New Member
Posts: 2
Registered: ‎08-19-2012

Re: "Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

I have 2 different bluray players at home.  Disc would not play or work in either one.  It is a disc problem.

Contributor
Posts: 491
Registered: ‎12-30-2010

Re: "Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

What brands are your players?

New Member
Posts: 1
Registered: ‎08-20-2012

Re: "Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

Same issue here--definitely a disc problem and not a player problem. I have tried it on a laptop, a Samsung blu ray player and a Panasonic blu ray player and it starts messing up at the same part (around an hour and ten minutes in.) I've only tried the first disc so I don't know if anything's wrong with the special features disc or the dvds.

Contributor
Posts: 491
Registered: ‎12-30-2010

Re: "Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

If it's a defective disc you'll have to return the entire set for exchange or contact Lionsgate to see if they can exchange the single disc. 

 

 

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Contributor
Posts: 289
Registered: ‎11-26-2009

Re: "Hunger games" Best Buy 4 disc Set Collectors Edition -Bluray defective

I heard about this problem. It seems more like a Player problem than Disc problem. These kind of things happen from time to time. Probably have to wait for a update (if your Player supports it) to get it patched. Seems it works for people with Sony players at least.