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Posts: 1
Registered: ‎10-07-2012

Upgrade and Save Starting Oct 7th Failure

I have to say I'm not very happy with my best buy.  They promote the Upgrade and save offer on their weekly flyers so I went to my Best Buy today in Downingtown PA and the folks at customer service were not aware of the offer.  Then they ask a manager and he says they dont even have the coupons so I have to come back later in the week to see if I can take them up on the offer.  So I had to leave with my 5 dvd's and wonder how the heck is best buy communicating between corporate and their stores.