Movies, Music & TV Shows

[Zimos]

How in the world does this even happen, I recieved it in the mail and the box was rattling and I open it and only the blu ray disk is in there. Im not returning this as the steelbook is sold out and have waited for this for months.

Just really confused how you forget a whole disk inside when it gets all the way to the sealing and packing process.

[Michael-BBY Social Media Specialist]

Hello there, Zimos.

Thanks for reaching out to us here on the Best Buy Forums. Although, I do wish it were under much better circumstances. That is certainly strange that your SteelBook only included the Blu-ray disc, and I fully understand wanting to get some answers. I would love the chance to learn more and take a closer look. Please feel free to send me a Private Message with the following info:

• Your full name
• Phone number
• Email address
• Order number

From there, I should be able to investigate further. To send me this message, please click or tap the blue Private Message button located in my signature below.
 

I look forward to hearing from you,

[Zimos]

I have tried messaging you and am getting an error saying I have reached the maximum private messages i can send

[Michael-BBY Social Media Specialist]

Thanks for getting back to me.

I believe we were able to fix this error you were running into. Please feel free to try again at your convenience.

Sincerely,