Movies, Music & TV Shows

[priorpatch]

Both Kong Island steelbook 3d/4k & Ghost In A Shell 3d appear for purchase but have no store availability and do not give you the option to buy online.  What is up with that?

[scamp · Accepted solution]

Most likely this means they are only still available at certain store locations that did not sell out of all their stock.  Unfortunately, this means you will only be able to purchase them if those stores are located near you.  Checking them myself, I found no Ghost in a Shell available near me, but I did find 1 store that still had Kong available.  Even then that store was still 30 miles away from me, so not really one of the closer stores to me.  In fact, I don't know if I've even ever visited that particular location; whereas I can think of at least 8 other locations I've been to in my area. 

[priorpatch]

Best Buy has still not given me a response regarding Best buy Exclusives listed but not available for purchase in store or online  I am still trying to purchase the folloeing exclsives but have not been sucsessful  6012400, 5830400 and 5803303.  The exclusives are listed at a lower price and the stand alone 3d versions seem to be much higher.  Best Buy please explain your reasoning for listing products that you cant buy?

[scamp]

Best Buy did not respond directly to you as they checked off my previous response to you as an accurate answer to your query.  If an item is not available for shipping or at a store near you, it does not mean it isn't still available at a store in another part of the country.  So, yes, you can still buy the item, but only if you live near a store that still has it.  In your case, I guess you are not near any of those particular stores.  In my previous response, Kong Skull Island exclusive was still available near me at 1 store when it wasn't available to you. 

In regards to the specific items you are asking about, I did check all 3.  6012400 (Wonder Woman 3D exclusive) will likely become available after midnight central time tonight as tomorrow is its official sale date.  I would check then to see if you can get it shipped or reserved for an in-store pick up.  5803303 (Ghost in the Shell 3D) is showing available for shipping, so I'd buy now if you want it.  5830400 (Kong Skull Island steelbook exclusive) is not showing available shipping or pick up near me.  I would suggest visiting a store and having them check their in-store inventory system for that one in case a nearby store still has a copy; typically when a store only has 1 copy left, it will not show up as available online, but you can still get it at the store.  If a store does have a copy left, I would call them first to make sure they can find it and reserve it for you before traveling there.

So, in summary, check on Wonder Woman tomorrow; get Ghost shipped, and good luck on Kong at the store.  Hope this has helped.

[John-BBY Social Media Specialist]

Hello priorpatch,

Welcome to our Community. I apologize for this late reply.

scamp is spot on in his responses to your messages. So much so in fact, I really do not have anything to add.

Thank you for writing to us.