07-02-2012 01:24 AM
I ordered the pre-order for 21 jump street on June 20, the movie was released on the 26th but they sent an email stating it was backordered. So now I am not going to have my movire until 1 1/2 weeks after release. Why would you offer a pre-order if you cant gurantee shipment on the release day? Dont tell me your vendor is the problem either, it is Best Buys fault for offering a pre-order without knowing thier inventory numbers. I can see this is a common occurrence with best Buy pre-orders, so I am just going to order off Walmart.com in the future. I have lost a great deal of confidence in your company after this idiotic mistake on your part. For everyone else's sake, if you want a smooth pre-ordering experience go anywhere else besides BestBuy.com.
Sincerely,
Very Unsatisfied Customer
07-02-2012 09:28 AM
To each their own. My pre-orders have always been available the day of release.
07-04-2012 01:35 AM
07-19-2012 01:44 AM