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Regular Member
Posts: 41
Registered: ‎11-22-2013
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Tetris Effect

Will Best Buy have Tetris Effect available for preorder?
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Registered: ‎01-21-2014

Re: Tetris Effect

Hi TheIllusionist,

 

Welcome back to the forum! I can certainly understand your excitement. Tetris is one of the few games I can play well, and this new enhanced version of the game looks cool!

 

I realize this may not be the answer you were hoping for, but since we don’t have the game listed on our site, we’re unable to disclose any information about possible future availability. I’d recommend, though, keeping an eye on BestBuy.com to watch for any updates as they become available.

 

Sincerely,

Alexandra|Social Media Specialist | Best Buy® Corporate
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New Member
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Registered: ‎01-26-2018

Tetris Effect Release Date Change & Preorder Bonus Question

Tetris Effect (PS4) was slated for a November 9th release but I got an email today stating it has changed to the 16th. The official game’s website as well as other retailers still have it listed as November 9th. What’s going on with Best Buy’s sale of it?

Also, there’s supposed to be some digital preorder content that isn’t attaching itself to my order. Should I be concerned about this?
Regular Member
Posts: 25
Registered: ‎05-19-2015

Tetris Effect - Release date is Nov. 9th, why was my order updated to Nov. 16th?

Please explain.

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Registered: ‎10-10-2012

Re: Tetris Effect Release Date Change & Preorder Bonus Question

Hello there srifenburg/wiesga01-

 

Many an hour have I wasted playing the Tetris of yore and so it’s exciting to see a new reiteration of the game come out.  I’m sure the release date change is confusing, so I’ll be happy to reach out to our support teams to see what I can find out it.

 

I’m also not seeing anything on our listing about a pre-order bonus, so I’ll make sure to ask about that as well.

 

Once I have more information, I’ll update this thread.

 

Thanks!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎01-26-2018

Re: Tetris Effect

Just an FYI, this is a quote from the features line on BestBuy’s listing for the game.

“Pre-order Tetris® Effect now to receive the Tetris® Effect Soundtrack Sampler with 7 songs, 7 Avatars, and the Tetris® Effect "Yours Forever" Dynamic Theme when the game launches”

From my experience with preordering on BestBuy, this stuff is usually attached to the order as ‘free with purchase’ and delivered via email when it ships. Just want to make sure I don’t run into another Monster Hunter World steelbook fiasco (sorry, still sore over that crap).
New Member
Posts: 1
Registered: ‎10-29-2018

Re: Tetris Effect

Thanks for bringing this up, you guys/gals. I got the email too and I was/am still really confused about why Best Buy pushed the date back a week when no one else has.

 

Same with the pre-order bonus. I've lost out on several pre-order bonuses because of the "free with purchase" attachment being added well after I've pre-ordered (and in some cases, like Smash, am unable to get it added to my current pre-order) so I'm really hoping all this gets cleared up before the actual release date!

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Registered: ‎10-10-2012

Re: Tetris Effect Release Date Change & Preorder Bonus Question

Good Morning everyone-

 

Thank you for your patience while we looked into the street date change and pre-order bonus issues for Tetris Effect.

 

Our support team got back to me overnight to let me know that we’ve changed our street date due to an inventory delay.  Because this inventory is arriving later than expected, the release date has been updated to reflect the date we expect to be able to fulfill orders, which is 11/16/18.

 

Regarding the pre-order bonus, we have received the details on it and it is being set up in our systems.  Once it’s set up by our support team, it should reflect on BestBuy.com here and should be added to new pre-orders.  Existing pre-orders should have the bonus sent to them via email at release.

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 25
Registered: ‎05-19-2015

Re: Tetris Effect Release Date Change & Preorder Bonus Question

Okay, ordering from Amazon it is.

New Member
Posts: 6
Registered: ‎11-10-2018

Re: Tetris Effect Release Date Change & Preorder Bonus Question

I preordered after seeing the bonus listed on the product page and I did not get it.  I waited a day and would appreciate an update.