10-20-2018 09:33 AM
Solved! Go to Solution.
10-23-2018 01:04 PM
Hi TheIllusionist,
Welcome back to the forum! I can certainly understand your excitement. Tetris is one of the few games I can play well, and this new enhanced version of the game looks cool!
I realize this may not be the answer you were hoping for, but since we don’t have the game listed on our site, we’re unable to disclose any information about possible future availability. I’d recommend, though, keeping an eye on BestBuy.com to watch for any updates as they become available.
Sincerely,
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10-26-2018 08:10 PM
10-29-2018 10:53 AM
Please explain.
10-29-2018 11:38 AM
Hello there srifenburg/wiesga01-
Many an hour have I wasted playing the Tetris of yore and so it’s exciting to see a new reiteration of the game come out. I’m sure the release date change is confusing, so I’ll be happy to reach out to our support teams to see what I can find out it.
I’m also not seeing anything on our listing about a pre-order bonus, so I’ll make sure to ask about that as well.
Once I have more information, I’ll update this thread.
Thanks!
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10-29-2018 12:14 PM
10-29-2018 10:05 PM
Thanks for bringing this up, you guys/gals. I got the email too and I was/am still really confused about why Best Buy pushed the date back a week when no one else has.
Same with the pre-order bonus. I've lost out on several pre-order bonuses because of the "free with purchase" attachment being added well after I've pre-ordered (and in some cases, like Smash, am unable to get it added to my current pre-order) so I'm really hoping all this gets cleared up before the actual release date!
10-30-2018 11:06 AM
Good Morning everyone-
Thank you for your patience while we looked into the street date change and pre-order bonus issues for Tetris Effect.
Our support team got back to me overnight to let me know that we’ve changed our street date due to an inventory delay. Because this inventory is arriving later than expected, the release date has been updated to reflect the date we expect to be able to fulfill orders, which is 11/16/18.
Regarding the pre-order bonus, we have received the details on it and it is being set up in our systems. Once it’s set up by our support team, it should reflect on BestBuy.com here and should be added to new pre-orders. Existing pre-orders should have the bonus sent to them via email at release.
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10-30-2018 04:23 PM
Okay, ordering from Amazon it is.
11-10-2018 12:57 PM
I preordered after seeing the bonus listed on the product page and I did not get it. I waited a day and would appreciate an update.