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New Member
Posts: 1
Registered: ‎11-01-2017

Gran turismo sport trade in

Why won't bb stay current and offer trade ins for newly released games? I was told it takes 2-3 months for new games to be eligible for trade in!!! This is completely unacceptable, why shouldn't I just go to gamestop? This makes me upset because my gamers club unlocked membership is useless for new trade in. Best buy this is a huge fail!!!
Posts: 6,082
Topics: 100
Kudos: 223
Blog Posts: 29
Solutions: 388
Registered: ‎08-15-2011

Re: Gran turismo sport trade in

Hello mdbdetroit,

 

Thanks for visiting our forum, and thank you too for your interest at trading in games at Best Buy. I'm happy speak with you today.

 

While it does generally take some time to make games eligible for trade through our systems, I have not heard the 2-3 month time frame provided from any official sources. I am very sorry if this has caused any negative feelings or disappointment. I will pass along your interest in seeing Gran Turismo Sport added to our list of eligible titles and I trust we can see this accomplished far sooner. Please keep an eye on our online trade-in site for any updates.

 

Best regards,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎11-20-2017

Re: Gran turismo sport trade in

Can anyone give us an answer as to why this isn't resolved? I have now gone into stores with game that is nearly 3 months old and the staff cant find or refuse to find any way to take my trade in. What is the point of the gamer membership if we cannot enjoy the benefits of trade ins a month before Christmas when i would think you would want stock?

Essentially, it sounds like GT Sport made an awful game and placed a stipulation that vendors would not allow returns or trade ins before X amount of months.

I WANT my money back, but I was content with a 20-30 dollar trade in and now we cannot do that either?
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Posts: 6,082
Topics: 100
Kudos: 223
Blog Posts: 29
Solutions: 388
Registered: ‎08-15-2011

Re: Gran turismo sport trade in

Hi brantley847,

 

I am sorry we haven't updated our listings yet. I can understand your interest in trading in the games you aren't using, especially this time of year.

 

I have sent a second request to see about getting Gran Turismo Sport added to the trade-in program. We still don't have a time frame on when this will be done, but I would still encourage you to check back periodically for updates.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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